Thank you for visiting the Global Select Partners store! Please find the terms and conditions that constitute our Shipping Policy below:
Domestic Shipping Policy
Shipment processing time and delivery estimates
Once placed, orders typically require 1-2 business days for processing prior to shipment. Please note that orders are not processed or shipped on weekends or holidays. You will get an e-mail notification when the order is in transit.
**Applicable to the 48 contiguous United States only; shipping times vary for HI, AK, U.S. territories, and other countries. If we are experiencing a high volume of orders, shipments may be delayed and please allow additional days in transit for delivery. We appreciate your patience as we work around the clock during a global pandemic while adhering to strict social distancing and safety protocols throughout our supply chain.
Shipment to P.O. boxes or APO/FPO addresses
Global Select Partners ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
No address changes after order has been submitted
We work hard to fulfill your order as quickly as possible; as such, all orders are final. Please carefully review your shipping address prior to submitting your order.
Shipment confirmation & order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 1-3 business days.
When the masks are in transit, an e-mail is sent to you with the tracking number. If the tracking number shows that the masks have been delivered, but you cannot find it:
Within 48 hours of delivery, please:
- Verify the shipping address
- Look for a notice of attempted delivery
- Look around the delivery location for your package
- See if someone else accepted the delivery
- Check your mailbox or wherever else you receive mail
Please wait 48 hours – in some cases, packages may say delivered up to 48 hours prior to arrival.
If you still cannot find your package, we recommend that you contact your local shipping carrier about the lost package, as that is typically the best and fastest way to find your package.
- DHL Phone: 1-800-225-5345
- UPS Phone: 1-800-742-5877
- U.S. Postal Service Phone: 1-800-222-1811
- FedEx Phone: 1-800-463-3339
Customs, duties, and taxes
Global Select Partners is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Global Select Partners is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all evidence of packaging materials and damaged goods before filing a claim.
International Shipping Policy
We may be able to ship outside the U.S. based on specific destinations and quantities. Please fill out our Contact Form and select “I am located outside the United States and would like to place an order.”